Refund Policy

Last updated: September 21, 2026

This Refund Policy applies to purchases of Paid Features on Lumina and is part of our Terms of Service.

Subscription Refunds

We offer a 7-day money-back guarantee for new subscriptions. If you request a refund within 7 days of your purchase, we will refund that payment. After 7 days, subscriptions, including renewal payments, are non-refundable. To avoid being charged again, cancel before your renewal date.

Cancellations

You can cancel a subscription at any time. Cancelling stops future renewals, and you keep access to Paid Features until the end of the period you have already paid for. Cancelling does not by itself trigger a refund.

Founder's Edition

Founder's Edition purchases are non-refundable, as they provide lifetime access. "Lifetime" means for as long as Lumina operates the Service.

How to Request a Refund

Within 7 days of your purchase, contact us with your order details by:

• Joining our Discord server at https://appslumina.com/go/discord and opening a ticket to reach out to us privately and directly.
• Emailing us at [email protected].

Approved refunds are returned to your original payment method, usually within [5-10] business days, depending on your payment provider.

Chargebacks and Account Actions

Please contact us before disputing a charge with your bank so we can try to resolve it directly. If your account is terminated for violating our Terms, you are not entitled to a refund.

Your Legal Rights

Nothing in this policy limits any rights you have under applicable law.